Growing demand for employees with good problem-solving, communication skills: report

In an article written for The Wall Street Journal, author Irving Wladawsky-Berger, covers the recently published report, “The Work Ahead—Machines, Skills, and U.S. Leadership in the Twenty-First Century.

Wladawsky-Berger focuses his analysis on two areas of the report: Technology and Work, and Education, Training, and the Labor Market.

Technology and Work

Given the “increased technological sophistication and complexity” of many workplaces, Wladawsky-Berger reports that demand continues to grow for employees with “good problem-solving and communication skills.”

Additionally, Wladawsky-Berger writes, basic familiarity with administrative tasks such as word processing and spreadsheets, as well as “customer relationship management,” is becoming a “baseline requirement” in many positions.

According to the “Work Ahead” report, jobs dealing with routine tasks, such as manufacturing, production, and information-based activities, like accounting and record-keeping, have been steadily declining in past decades and will continue to do so.

Education, Training, and the Labor Market

The report “reminds us,” Wladawsky-Berger writes, that “education was the critical ingredient in the U.S. becoming the world’s most successful economy in the first half of the 20th century.”

The report also emphasizes the importance of access to higher education. For most Americans, Wladawsky-Berger relays, “their educational choices will be the most consequential decision in their lives.”

For more on the recently published report, and to read Wladawsky-Berger’s full analysis, read the original article here.

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